Baseline usability testing
For existing products it is a lot easier to tell if a new design is an actual improvement instead of a simple channel change: first conduct a baseline usability test to set the levels where the new design must be a significant improvement on the current design.
Resources:
- Usability Engineer
- Senior Designer 25%
Estimated time needed:
- 1-5 days preparation
- 1-2 weeks testing
- 1-2 days report
Deliverables
- Report with usability metrics, their current standard and recommendations for improved design